We're here to help. Reach out to us or find answers below.
For any questions, bug reports, or feature requests, email us at [email protected]. We typically respond within 24 hours.
Manage your subscription directly in the App Store. Go to Settings > Apple ID > Subscriptions on your iPhone. For billing issues, contact Apple Support.
You can request permanent deletion of your account and all associated data. See our account deletion page for details, or email [email protected] with the subject "Delete Account".
Open the Train tab, add exercises, enter your sets, reps, and weight, then save your workout. Your history is automatically synced to the cloud.
The Form Coach uses your camera to detect 33 body keypoints in real time. It analyzes joint angles and provides feedback on your exercise form. Position your phone so your full body is visible.
Go to the Health tab and tap "Calorie Counter". Take a photo of your meal, and AI will identify the food and estimate its nutritional content.
The AI considers your workout history, fitness goals, available equipment, experience level, time constraints, and Apple Health data (sleep, heart rate, steps) to create a personalized weekly plan.
Yes. After completing a workout, you can save it as a template. Go to Train > Templates to view and load your saved workouts in one tap.
Currently supported: Squat, Deadlift, Bench Press, Overhead Press, Barbell Row, Bicep Curl, Lateral Raise, and Push-up. More exercises are being added.
Yes. Go to Profile > Settings > Subscription and tap "Restore Purchases". Make sure you're signed in with the same Apple ID.
Go to Settings > Health > Data Access > Athlete.ai and make sure all categories are enabled. HealthKit requires the native app build to function.
Yes. All data is stored in Google Firebase with authenticated access, transmitted over encrypted HTTPS/TLS connections. HealthKit data stays on your device. See our Privacy Policy for full details.
Email [email protected] with the subject "Delete Account". All your data will be permanently removed within 30 days. See full details.